Returns & Exchanges
At Crazymonk, we want you to love your fashion finds, but if you are not 100% satisfied, we offer a hassle-free 15-day return and exchange policy. All items must be unworn, unwashed, and have the original tags attached to qualify for a full refund.
Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange.
Pack the Items
Place the items in the original packaging or a secure box, ensuring the invoice and all tags are included inside.
Schedule Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the package.
Receive Refund
After our quality team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing